Comparing Business Phone Systems
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Product Features
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Receptionist
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Executive
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Unified Messaging
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Toll-Free Number Your own dedicated toll free number
|
Yes
|
Yes
|
Yes
|
Voicemail to Email Auto-forward your voicemails to one or more email addresses
|
Yes
|
Yes
|
Yes
|
Fax to Email Forwards your faxes to one or more email accounts
|
Yes
|
Yes
|
Yes
|
Voicemail to Text Transcription services available for voice to text translation of messages to be sent as text email or faxes
|
Yes
|
Yes
|
Yes
|
Account Administration Fully control your account using the web or the phone
|
Yes
|
Yes
|
Yes
|
Notifications Get notifications to your cell phone, email or pager when you receive a voicemail, fax or email
|
Yes
|
Yes
|
Yes
|
Synchronize Contacts Sync your contacts (bi-directionally) with Outlook, Outlook Express, ACT!, and Palm devices
|
Yes
|
Yes
|
Yes
|
Online Calendar Store your calendar of appointments and events online
|
Yes
|
Yes
|
Yes
|
|
Yes
|
Yes
|
–
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Click-To-Call Just click on any phone number in your forwarded voicemails or your address book, and Onebox will place your call for you
|
Yes
|
Yes
|
–
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Call Screening Hear the person calling you before you accept their call
|
Yes
|
Yes
|
–
|
|
Yes
|
Yes
|
– |
Calling Card Outbound calling, free long-distance, no card needed
|
Yes
|
Yes
|
– |
Unavailable Greetings Customizable virtual office phone greeting when you're not available
|
Yes
|
Yes
|
–
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Call Queuing Optional ACD queuing of inbound callers
|
Yes
|
Yes
|
–
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Music On Hold Caller hears music when on hold or waiting to connect
|
Yes
|
Yes
|
–
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Call Transfer Transfer callers to voicemail, an extension, speed dial, or any number
|
Yes
|
Yes
|
–
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Professional Company Greeting Your customized company greeting studio recorded for top quality
|
Yes
|
–
|
–
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Auto Attendant Customizable call menus and extensions
|
Yes
|
–
|
–
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Dial-By-Name Directory Lets caller lookup an extension/person by their name, or get a listing
|
Yes
|
–
|
–
|
|
Yes
|
–
|
–
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Call Tree Multi-level call tree system
|
Yes
|
–
|
–
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Direct-Inward-Dial Numbers Allows DID numbers to be assigned to mailboxes as well as extensions
|
Yes
|
–
|
–
|
Call Recording Easily record inbound and outbound phone calls with just a touch of a button. Audio files of recorded calls are automatically sent to your email inbox and Onebox Message center for review.
|
Yes
|
Yes
|
–
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