Comparing Business Phone Systems
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Product Features
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Receptionist
|
Executive
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Unified Messaging
|
Toll-Free Number
Your own dedicated toll free number
|
Yes
|
Yes
|
Yes
|
Voicemail to Email
Auto-forward your voicemails to one or more email addresses
|
Yes
|
Yes
|
Yes
|
Fax to Email
Forwards your faxes to one or more email accounts
|
Yes
|
Yes
|
Yes
|
Voicemail to Text
Transcription services available for voice to text translation of messages to be sent as text email or faxes
|
Yes
|
Yes
|
Yes
|
Account Administration
Fully control your account using the web or the phone
|
Yes
|
Yes
|
Yes
|
Notifications
Get notifications to your cell phone, email or pager when you receive a voicemail, fax or email
|
Yes
|
Yes
|
Yes
|
Synchronize Contacts
Sync your contacts (bi-directionally) with Outlook, Outlook Express, ACT!, and Palm devices
|
Yes
|
Yes
|
Yes
|
Online Calendar
Store your calendar of appointments and events online
|
Yes
|
Yes
|
Yes
|
|
|
Yes
|
Yes
|
–
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Click-To-Call
Just click on any phone number in your forwarded voicemails or your address book, and Onebox will place your call for you
|
Yes
|
Yes
|
–
|
Call Screening
Hear the person calling you before you accept their call
|
Yes
|
Yes
|
–
|
|
|
Yes
|
Yes
|
– |
Calling Card
Outbound calling, free long-distance, no card needed
|
Yes
|
Yes
|
– |
Unavailable Greetings
Customizable virtual office phone greeting when you're not available
|
Yes
|
Yes
|
–
|
Call Queuing
Optional ACD queuing of inbound callers
|
Yes
|
Yes
|
–
|
Music On Hold
Caller hears music when on hold or waiting to connect
|
Yes
|
Yes
|
–
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Call Transfer
Transfer callers to voicemail, an extension, speed dial, or any number
|
Yes
|
Yes
|
–
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Professional Company Greeting
Your customized company greeting studio recorded for top quality
|
Yes
|
–
|
–
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Auto Attendant
Customizable call menus and extensions
|
Yes
|
–
|
–
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Dial-By-Name Directory
Lets caller lookup an extension/person by their name, or get a listing
|
Yes
|
–
|
–
|
|
|
Yes
|
–
|
–
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Call Tree
Multi-level call tree system
|
Yes
|
–
|
–
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Direct-Inward-Dial Numbers
Allows DID numbers to be assigned to mailboxes as well as extensions
|
Yes
|
–
|
–
|
Call Recording
Easily record inbound and outbound phone calls with just a touch of a button. Audio files of recorded calls are automatically sent to your email inbox and Onebox Message center for review.
|
Yes
|
Yes
|
–
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